We encourage our photographers to use masks at all times, avoid physical contact, and follow the CDC’s health recommendations.
We offer 'contactless' or 'no-contact photoshoots' as part of our social distancing initiative. This means no physical contact or handshakes, and maintaining a 6ft+ recommended distance.

Not at all! Our photoshoots are about the human-to-human connection between client and photographer. Our professional photographers are equipped with the best photography gear in the industry to assure quality photos regardless of social distancing.

We suggest bookings are done at least one week in advance to ensure your preferred time, date, and photographer. Last-minute bookings can be made up to 48 hours prior to the photoshoot day.

The number of people allowed per package varies in each category. You can explore the possibilities here.

Absolutely! You can browse the photographers’ portfolios and select your favorite. Not sure who to choose? Email us. We can pair you with the best photographer for your needs and who is available for your desired date(s).

If you hope to have your photoshoot at a specific location (i.e. hotel, resort, museum, historical site) it is your responsibility to insure the location permits external vendors/photographers and to pay any associated fees. Please research this before booking. Refunds will not be issued if you discover after booking that a location does not permit external vendors. However, in these situations, our photographers will offer alternate photoshoot locations that will work for your photography needs.

We respect your privacy and will never share your photos on our blog or social media without your permission! If you prefer to keep your photos private, that’s totally fine – opt-out during the checkout process. As a bonus, if you review your experience with us, we offer one complimentary photo 😉

Only one coupon may be applied to each transaction and cannot be combined with other coupons.

After your payment is processed you can chat immediately with your photographer in the platform to coordinate photoshoot details including meeting time, place, details and inspiration.

Yes, once you place your order you can visit your dashboard, go to the booking and chat with your photographer.

You can choose the location where you meet your photographer; for example, a coffee shop, your place of business, your hotel lobby or directly at the place of your shoot. If you are not familiar with the area where your photoshoot is being held, ask your photographer to suggest the best place to meet!

Of course! Your photographer can suggest the best places according to your style, goals, and what you want us to capture.

If your photographer is not available we have various solutions:

Whatever your preferred option is, we are here to help and make your experience seamless.

For shoots and customers, booking a photoshoot directly on our website: 
If you need to reschedule your photo session, go to your dashboard in the ‘Bookings’ tab, select the booking and click on the ‘reschedule’ button. Our rescheduling policy is as follows:  

*Natural disaster, illness, direct family member emergency, or last-minute travel restrictions.

For business customers and B2B Partners:
If you need to reschedule your photo session, please notify us via email at hello@angleplatform.com within 30 days of the event day. Our rescheduling policy is as follows:
-If you reschedule after a confirmation email has been sent, a 25% package price fee will apply. Except for emergencies.Natural disaster, illness, member emergency, or last-minute travel restrictions.

For shoots and customers, booking a photoshoot directly on our website: 
If you need to cancel your photo session, please notify us via email at hello@angleplatform.com with at least 3 days notice. Our cancelation policy is as follows:  

a) If you cancel more than 3 days in advance of your photoshoot, we will issue you with a photoshoot credit of the same value which you can use at any time in the future, with no expiration date. 

b) If you cancel within 3 days of your photoshoot, no credits or refunds will be issued.

c) In the event of an emergency (natural disaster, illness, direct family member emergency, or last-minute travel restrictions), we will issue you with a photoshoot credit of the same value which you can use at any time in the future, with no expiration date. Please note, documentation may be required.

NOTE: Cancelations during holiday seasons must be done a week in advance of the shoot date. This will be specific to each destination, as each city and country has its own special dates and holidays.

For business customers and B2B Partners:
If you need to cancel your photoshoot, please notify us via email at hello@angleplatform.com at least 30 days before the event. Our cancelation policy is as follows:
If, for any reason, the Client cancels before the event date, Angle will keep 50% of the Non-Refundable Deposit.
a)If the event was paid in full and canceled 30 days before, a 50% credit will be issued to your account, which you can use at any time in the future (valid for 1-year from cancelation day).
b) In the event of an emergency (natural disaster, illness, direct family member emergency, or last-minute travel restrictions), we will issue you with a photoshoot credit of the same value, which you can use at any time in the future (valid for 1-year from cancelation day). Documentation for cancelation may be required.

No refund will be issued for no-shows (except for emergencies or unforeseen circumstances).

If you’re running late (hey, it happens!), message your photographer as soon as possible. Sometimes your photographer may be able to wait for you, but in cases where they have another photoshoot scheduled, they may not be able to stay longer.

The great thing about our photo sessions is that they’re weatherproof. Outdoor photoshoots in the rain can make for great photos - trust our photo team talent! However, if rain is detrimental to the purpose of your session, stay in touch with your photographer to work together on different possibilities, i.e. locations, slight time adjustments, etc.

 If you wish to extend your photo session beyond the originally scheduled time, you can upgrade your package during the photo session with agreement from your photographer. Go to your dashboard in the ‘Bookings’ tab, select the booking and click on the ‘upgrade’ button. 

The photographer will upload your photos to your personalized private gallery within 24-48 hours after your shoot. Once the photos are uploaded, you will receive them directly in your dashboard ready to select your favorites, download, and start using!

The photos will be delivered to your account dashboard. You’ll receive an email notification informing you that they are ready.

Login to your account.
Go to the ‘Bookings’ tab.
Select your booking and go to the ‘Photographs’ tab.
Select your favorite photos.

Download them to your smartphone or computer.

Yes! You have the right to use the photos for personal use. While you can share them with the world, post them, print them, promote yourself with them, and hang them on your wall, you may not alter or re-sell them to third parties without consent from Angle.

Your private gallery includes the best shots from your photoshoot, selected and edited by your awesome photographer. Remember that due to the nature of candid photography, not all shots will come out as planned. If you have specific “must-have” shots in mind, let your photographer know prior to your session.

While we would love to provide all of the unedited or raw files, the magic happens after the editing process. And it would be nearly impossible for our photographers to edit all of your images. Think: quality over quantity!

Your high-resolution photos will be delivered in .jpg format.

No, everything has to be done through Angle. We ask all of our customers to be respectful and honor the hard work we do to pair you with professional photographers and offer their outstanding services. Read about our Honor Code here. 

Of course! If you loved all your photos and want to buy more, you can do so in your personalized private gallery by clicking “More photos”. Select your desired amount to purchase, pay with the card on file and download.

From selecting the best time to choosing the perfect location, our photographers will work with you every step of the way so you get timeless shots of this special moment. You can choose to keep it a secret and have your photographer hide and capture the moment candidly, or you can play it up like a fun, casual photo session and give your photographer a signal when you’re about to pop the question 😉 Make sure you book your session under the Surprise Proposal category.

We offer photoshoots before the wedding (engagement, elopement, even bachelorette) or after the wedding ceremony (either on the day of or at a later time, including your honeymoon). Couples should feel free to dress in their wedding attire, but keep in mind that our photo sessions are limited to private, candid shoots, and will not document the ceremony and wedding. Review the categories we offer on our home page!

Yes we do! Angle is your photography marketplace for all photo needs! Have a specific shoot or photography goal in mind? Email us at  hello@angleplatform.com to discuss. 

If you’re thinking of capturing a personal event, our Special Occasion category is right for you. If you’re thinking of a corporate event, pricing varies depending on the event/occasion, length, and location. For accurate pricing, please email us at hello@angleplatform.com. 

Send us your request either via our live chat or by emailing us directly at hello@angleplatform.com. Our team will get back to you within 24-hours with a solution.

Not from our end. Transportation fees may apply depending on the exact location you decide for your photoshoot. Please, keep in mind that you are responsible for any admission fees or transportation fees during the session (entry to a museum, Ubers, public transportation, etc.). Admissions can be paid beforehand through the platform or directly at the location.

All packages are bought as a session, which means you can not split your time. If you would like us to capture your photography needs on two different days you will need to purchase two packages, one for each day.

Gift cards are non-refundable and are valid for up to a year after purchase.

We do! If you are interested in working together please email us with your proposal, media kit and blog information at media@angleplatform.com.

Yes! If you want to be part of our affiliate program, partner up with us or offer our service to your customers, we are all ears. Please contact us at andres@angleplatform.com.